Implemented

RDM crashes at startup

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Hello,

As you can see in the attached screenshot, with the latest update (2024.1.24.0), RDM has an error on startup.
RDM window then go blank with just the menu on top. I can't use it at all.

I have send you the error report to you.

DB : mysql lite

EDIT: Here is the details

NullReferenceException - Object reference not set to an instance of an object.

   at Devolutions.RemoteDesktopManager.Managers.LockManager.ValidateApplicationPasswordLogon(Boolean unlockMode)
   at Devolutions.RemoteDesktopManager.Managers.LockManager.ApplicationLogon(Boolean unlockMode)
   at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.FrmMainRibbon_Shown(Object sender, EventArgs e)
   at DevExpress.XtraEditors.XtraForm.OnShown(EventArgs e)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
------------------------ extended stack ------------------------
   at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(Exception exception, String message, String title)
   at Devolutions.RemoteDesktopManager.Forms.FrmErrorMessage.ShowErrorMessage(Exception exception, String title)
   at Devolutions.RemoteDesktopManager.Managers.LogManager.OnThreadException(Object sender, ThreadExceptionEventArgs t)
   at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception ex)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at DevExpress.XtraEditors.DForm.WndProc(Message& m)
   at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg)
   at DevExpress.XtraBars.Ribbon.RibbonForm.WndProc(Message& msg)
   at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam)
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at DevExpress.Utils.Taskbar.Core.FilterWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(HWND hWnd, MessageId msg, WPARAM wparam, LPARAM lparam)
   at Windows.Win32.PInvoke.DispatchMessage(MSG* lpMsg)
   at System.Windows.Forms.Application.ComponentManager.Microsoft.Office.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)
   at Devolutions.RemoteDesktopManager.Program.Main(String[] args)



Have a nice day,
Clement.

RDM Screen.png

RDM Crash.png

All Comments (6)

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Hello,

I have found which feature make RDM crash, it's because I have enable Security -> Application security (local) -> Use this computer's credentials as application password.

After disabling this option, I have restarted RDM 2 times, because the first time there was some cryptographics errors.
At the second reboot, RDM now works again.

Have a nice day,
Clement.

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Thanks Clement, we have opened a ticket and will have a look.

Regards,

Hubert Mireault

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Hello,

Thank you for reporting this issue.

We have identified an issue with the application locking mechanism in RDM 2024.1.24.

As such, we have pulled this version from our website and are planning an update next week to fix this issue.

For the time being, you can downgrade to a previous version of RDM.

Regards,

Mathieu Morrissette

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David Hervieux

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Hello,

Thank you for the update !
It works without issue now !

Have a nice day,
Clement.

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