PWSafe (Password Safe) credentials not working with latest version

PWSafe (Password Safe) credentials not working with latest version

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I upgraded to the latest 2024 version 2024.1.19.0 and my PWSafe will not unlock. I try to enter the safe combination, and it simply does nothing. It's not storing the master key in memory or something, because it keeps asking for it over and over with no error message shown. My previous version of RDM was 2023.1.x.x (can't exactly remember, but I hadn't updated in a year. This product is useless for me now.

All Comments (8)

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Hello,

Could you please look into Help -> Application Logs to see if anything pops up when the combination is refused?

I currently can't replicate on my end, so it could give us a better idea of the underlying issue.

Regards

Jonathan Del Signore

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I'm getting this over an over:

System.NotSupportedException: No data is available for encoding 1252. For information on defining a custom encoding, see the documentation for the Encoding.RegisterProvider method.
at System.Text.Encoding.GetEncoding(Int32 codepage)
at Devolutions.RemoteDesktopManager.Business.PasswordSafeReader.ConvertString(String passphrase)
at Devolutions.RemoteDesktopManager.Business.PasswordSafeReader.StretchKey(Byte[] salt, String passphrase, Int32 iterations)
at Devolutions.RemoteDesktopManager.Business.PasswordSafeReader.ReadKeys(String passphrase)
at Devolutions.RemoteDesktopManager.Business.PasswordSafeReader.ResetStreamPosition()

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I have the latest pwsafe.org version installed. 3.65.01

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Ah there we go, we already have a fix prepared for this encoding issue. It will be included in version 2024.1.20.0.

Regards

Jonathan Del Signore

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Any ETA on release? Thanks!

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For the record, I installed .NET Core 8.0.3 x64 for this, in case any one is searching for this error.

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The build is ready and in the hands of our QA team for testing. If all goes well it'll be available sometime in the next few days.

Jonathan Del Signore

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I got the new build, the fix worked. Now I can be productive again, thanks!