Netwrix Password Secure with RDM

Resolved Implemented

Netwrix Password Secure with RDM

avatar

Hello,

with the latest update of password Secure (9.0.X), the integration in RDM unfortunately no longer works. When opening an entry in which you use a password entry from Password Secure, you receive an error message stating that the Password Secure server cannot be reached. Is there anything that can be done?


All Comments (7)

avatar

Hello,

We're currently working on a solution for this issue, we'll update you once we have an update.

Regards

Jonathan Del Signore

avatar

Hello,
We've reached out to Netwrix for assistance with an issue regarding their integration with RDM. Unfortunately, Netwrix expressed concerns about providing us with a trial to address the problem, citing potential competition. They've advised that a solution can only be pursued if one of their customers initiates a support ticket. We kindly ask for your assistance in contacting them to facilitate this. Without your help, we may be forced to deprecate the integration.

Regards

David Hervieux

avatar

Hello,

thanks for the feedback. I am currently in contact with Netwrix and will let you know as soon as I know anything new.

avatar

Hello,
the test licence for you has been created and delivered to service@devolutions.net.
I hope that works out.

avatar

Well received, we're going straight back to solving this issue.

Thanks a lot for you help!

Jonathan Del Signore

avatar

Hello,

We've implemented the necessary changes to make version 9 work with RDM. It will be available in 2024.1.26.0.

Regards

Jonathan Del Signore

avatar

Hello,

I updated both programs today and it now works. Thank you very much for your support.