Error: Microsoft edge can't read and write to its data directory

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Error: Microsoft edge can't read and write to its data directory

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Hello Support,

I run latest RDM 2024.1.15 as admin and have this error when I tried to update the powershell script.

Can you advice?

Thank you.

All Comments (8)

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Hello,

Thank you for reaching out to us regarding this,

Would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:

1- Download the .zip file below:

https://remotedesktopmanager.com/home/thankyou/rdmbin

2- Create a new folder on your Desktop

3- Extract the content of the .zip file into the folder created at #2

4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe

5- Connect to your data source

If the issues persist with the portable installation, could you follow this knowledge base article and make sure WebView2 is installed correctly:

https://docs.devolutions.net/kb/remote-desktop-manager/knowledge-base/download-microsoft-edge-chromium/

Let me know,

Best regards,

Samuel Dery