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Load from System Inventory Port(s)

Load from System Inventory Port(s)

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Chuck

Good afternoon folks.

Just curious what the "Load From System Inventory" uses to retrieve information for an entry?

Port 443 TCP, or another way of getting the information?

I have quite a few entries that work to RDP with Saved / Linked Credentials, but the Load From System Inventory fails.

Thanks!

--- Chuck
Overgaard, AZ (-7 MST / Zulu Year-Round)
RDM Version: 2025.3.11.0 64-Bit - MSSQL - Daily Usage
RDM Version: 2025.2.28.0 64-Bit - MSSQL - VM

All Comments (1)

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Samuel Dery

Hello Chuck,

Thank you for reaching out to us regarding this,

From my understanding, Remote Tools such as the Load From System Inventory use WMI, we have the following knowledge base article regarding troubleshooting for this this type of issue: https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/wmi-troubleshooting/

Let me know if this helps,

Best regards,

Samuel Dery

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