Cloud Backup - Have to login every time I start RDM

Published 2 years ago

Every time I start RDM, the Cloud Backup is logged off and thus I have to do the login (+ 2FA authentication) again.

If I close RDM and then start it again it is logged off again.

Is this normal?

All Comments (3)

ylecouedic

Published 2 years ago

Hi Marc,

thanks for reaching us,

Can you check if those settings are the same go to File>Devolutions Account.

Let us know if it works.

Best regards,

sign out.png

Marc

Published 2 years ago

Hi Marc,

thanks for reaching us,

Can you check if those settings are the same go to File>Devolutions Account.

Let us know if it works.

Best regards,

Hi,

I don't have these options.

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9447d6fc-89c3-420d-848e-728b75bd9209.png

ylecouedic

Published 2 years ago

Hi Marc,

It seems like your main header is in menu mode you can change it in File>Options>User Interface>Main Header.

By changing it to Ribbon mode. These options should appear.

Let me know if it works.

Best regards,