Entry not deleting from Data Source

Hello Chuck,

Would you mind accessing the folder's properties and making some changes such as adding a number at the end of its name, saving the changes, and then attempting to delete it again? It's possible that the folder may be virtual, and by making these changes you can convert it into a "real" folder, which can be removed afterward.

Best regards,

Hello Chuck,

Would you mind accessing the folder's properties and making some changes such as adding a number at the end of its name, saving the changes, and then attempting to delete it again? It's possible that the folder may be virtual, and by making these changes you can convert it into a "real" folder, which can be removed afterward.

Best regards,

Good afternoon, Richard.

That did not resolve either:

Hello Chuck,

Could you try to go directly on the web interface of your Hub Personal - https://hub.devolutions.com/ - and see if deleting the entry works from there?

Best regards,

Hello Chuck,

Could you try to go directly on the web interface of your Hub Personal - https://hub.devolutions.com/ - and see if deleting the entry works from there?

Best regards,

Richard,

I don't have my Personal Hub integrated with RDM, so that folder doesn't exist.

Hello Chuck,

Sorry for the confusion; I assumed your signature referred to your data source type. Could you clarify what type of data source you are using?

Best regards,

Hello Chuck,

Sorry for the confusion; I assumed your signature referred to your data source type. Could you clarify what type of data source you are using?

Best regards,

The standard built-in SQLlite I believe it is?

Hello Chuck,

Would it be possible to do a right click on the folder, go to Clipboard > Copy


Go to the preview tab and post the contents here:


Quickly validate there is no sensitive information before posting it! If you prefer, you can send it to service@devolutions.net

Best regards,

Hello Chuck,

Would it be possible to do a right click on the folder, go to Clipboard > Copy


Go to the preview tab and post the contents here:


Quickly validate there is no sensitive information before posting it! If you prefer, you can send it to service@devolutions.net

Best regards,

<?xml version="1.0"?>
<ArrayOfConnection>
<Connection>
<ConnectionType>Group</ConnectionType>
<Group>123ABCD</Group>
<ID>058aebeb-3bfd-4180-9852-00bfd91a2a06</ID>
<Name>123ABCD</Name>
</Connection>
</ArrayOfConnection>

Hello,

Could you try to run the following query in Powershell to see if more than 1 result is returned?

$sessions = Get-RDMSession | where {$_.group -like "123ABCD*"}
$sessions.count

If only one result is returned, you can try to delete the entry with the module:

Remove-RDMSession $sessions -Refresh

Please note you will need to set the PowerShell version to 7 - https://docs.devolutions.net/kb/devolutions-powershell/remote-desktop-manager/change-default-powershell-version/ first, if you have not done so already.

You can then launch it Tools > PowerShell (RDM CmdLet):


It will install the Devolutions.PowerShell module automatically if needed.

Best regards,

Good afternoon.

The 1st powershell command resulted in three returns.

None of which show any connection to that 123ABCD folder, so I went ahead and deleted them. They are easily re-createable.

Upon completion, after exiting and restarting RDM, the ghost entry is now gone.

Thank you!

Hello,

I'm glad it fixed the issue; thank you for letting me know.

Best regards,