Damaged XML after changing data/information on Android coming from desktop
Damaged XML after changing data/information on Android coming from desktop
Good afternoon,
I have the XML file on the computer and everything works perfectly well, if I put the file on Android, I can also see everything in the file and see all the saved data, as well as computers and make connections, the problem is when I edit, for example, a name of computer or some information, I can never access the XML file again and the error "Data at the root level is invalid." always appears.
I thought it was from my master key, but I removed the master key and the problem continues, that is, everything works fine on the Desktop, both creating and editing, on Android I can only read, when I want to edit it always damages the file. I did several tests and it's the same, it only works well if the XML file is created and edited ONLY on Android.
Thanks.
Best regards,
Xavier Soares
All Comments (8)
Hi,
Thank you for reporting this issue, we will investigate.
Please note that using a shared data source, like Hub Personal, is the best approach to share data between devices.
Best Regards
Nicolas Dufour
Dear Nicolas,
The objective is to be solely for me to use between my devices, for my own use only. And I don't feel comfortable with my data on other servers. The XML file solution for me is the most logical, simply because of this BUG I can't use it, which completely limits me.
Thanks.
Best regards,
Xavier Soares
Hi Xavier,
We completely understand and we will investigate this issue.
Best Regards,
Nicolas Dufour
Hi Xavier,
Could you please provide the version numbers of RDM Android and RDM Windows that you are currently using?
Best Regards,
Nicolas Dufour
Hi Xavier,
We've tested with RDM Windows version 2023.3.36.0 and RDM Android version 2023.3.5.1 and we haven't been able to reproduce the issue.
We've:
1- Created a new xml data source on RDM windows, giving it a different .xml file name to avoid linking to an existing xml file
ex: C:\Users\usr\AppData\Local\Devolutions\RemoteDesktopManager\Connections_win.xml
2- Added two folders, one with empty data, one with an RDP connection
3- Added one RDP connection at the root level
4- Edited the properties of the root folder, giving it a name and adding a custom variable
5- Copied Connections_win.xml to the download folder of our android device
6- Created a new xml data source on our Android device making sure to link our data source to our file in the download folder
We were able to view all our folders and connections and were able to modify entries without any issues.
Could you please set up a new data source in RDM Windows with a unique file name, then transfer this file to RDM Android and create a new data source linked to that file, ensuring to use the same RDM Windows and RDM Android versions as in our tests.
Nicolas Dufour
Dear Nicolas,
I'm using exactly the same versions, I made a video to check, use only one data source and that it's the first, that way it always does the same thing to me, strangely I even managed to make an edit, but as a rule it doesn't even let me make any.
I'm sending three files, the XML before being edited on Android and after being edited (with an error) and I'm sending a video to see how I did it on Android.
I await your verification.
Thanks.
Best regards,
Xavier Soares
2024-01-12_16-35-16.mp4
test (Before Android Edit).xml
test (After Android Edit).xml
Hi Xavier,
We've been able to reproduce and fix the issue. A new release with the solution should be deployed shortly.
Best Regards,
Nicolas Dufour
Dear Nicolas,
This is a excellent news! I will wait for new version and after I will test.
Many thanks,
Best regards.
Xavier Soares