RDM App Instantly Quits When Rebooting a Ubuntu LTS 20.04 Host via Sudo Reboot within SSH Session

Implemented

RDM App Instantly Quits When Rebooting a Ubuntu LTS 20.04 Host via Sudo Reboot within SSH Session

avatar

Environment

  • Windows 11 Pro x64 23H2 22631.2861
  • RDM Free 2023.3.35.0 64-bit


Issue
While connected via an SSH session to any Linux-based host, if I send the command sudo reboot within the session to reboot the host, then the entire RDM app instantly quits (terminating all open sessions).

Troubleshooting
I have tried playing with every setting within the Linux-based hosts under General > Advanced > Disconnect action with no positive result.

All Comments (3)

avatar

Hello,

Thank you for reporting this,

Our developers are very much aware of this issue.

I will link this forum to our internal ticket and we will update you once this fix is released.

Best regards,

avatar
Hello,

Thank you for reporting this,

Our developers are very much aware of this issue.

I will link this forum to our internal ticket and we will update you once this fix is released.

Best regards,


Thanks for the response, Zachary. Could you please provide guidance on a workaround in the short term? This has been happening since around July 2023.

avatar

Hello Tyler,

There are no workarounds for now, as far as I can see. The developers are waiting for an upgrade of the underlying platform to fix the issue.

Best regards,

Richard Boisvert