V2023.3.33.0 - External RDP Session cannot be opened if Username contains an umlaut

Resolved Implemented

V2023.3.33.0 - External RDP Session cannot be opened if Username contains an umlaut

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This issue just arrised with the new version.

It is a german system, the german translation is active.

If there is an umlaut in the profile folder name, the rdp session file unter %localappdata%\temp\RDP could not be found

Working configuration

not working configuration

Error Message

The '?' sign should resolve to 'ö'

All Comments (7)

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Hello,

you mentioned this started after the update to 2023.3.33.0 - do you know which version you used before where this was working?

Regards,

Min

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Hi Min,

i updated from 2023.3.31.0 to 2023.3.33.0 and skipped 2023.3.32.0.

I reverted back to 2023.3.31.0 as se setup was on my filesystem.

The error vanished as soon as the old version was installed.

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Hello,

Thank you for the information, I was able to reproduce the issue and opened a ticket for this issue.

Regards,

Min

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According to the release notes, this issue should have been fixed

2023.3.35.0

  • Fixed issue when handling Unicode .RDP file paths in external mode

Unfortunately the issue still persists.

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Hello,

Just to confirm, as a workaround, does disabling API Hooking under File > Options > Types > Sessions > Remote Desktop resolve the issue ?

Our developers are still looking into a permanent fix.

Best regards,