Unable to update outdated keepass plugin

Published 2 years ago

Hello,
RDM 2023.3.33.0
Keepass 2.55
Keepass RDM plugin 2023.3.29

I'm unable to upgrade the plugin (see attached error).
The webpage https://devolutions.net/remote-desktop-manager/Home/KeePassAddOn doesn't exist
The keepass plugin webpage goes to https://docs.devolutions.net/rdm/windows/commands/edit/entries/dynamic-credential-linking/

thanks in advance
kind regards
Davide

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All Comments (5)

Philippe Paré

Published 2 years ago

Hi Davide,

Can you enable "Show log silent" (see image below), restart RDM and try again? this should show a more detailed error. Also, can you see anything relating to KeePass or "Unzip" in the application logs?

Regards,

Philippe Paré

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dadep

Published 2 years ago

Hello,
unfortunately the log ids empty. Even for the past days nothing has been recorded regarding this issue.

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Philippe Paré

Published 2 years ago

Hi,

can you confirm that your KeePass application is fully closed (main window and tray icon)? This is the only way we were able to reproduce.

Regards,

Philippe Paré

dadep

Published 2 years ago

Hello,
It worked. I did not understand that Keepass should be closed to update the plug-in
Thank you
Best regards
Davide

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Philippe Paré

Published 2 years ago

Hi Davide,

Gald this worked. We will be adding a check to make sure this is clearer in the future.

Thanks for the update.

Regards,

Philippe Paré