Can't view Favorites while a Sync is running.
Hi,
This might be a technical limitation, but I just noticed that while I have a Synchronizer sync running, I cannot change from the main Vault tab to the Favorites tab. I am able to navigate within the Vault, open sessions, and work on things while the sync is running. I just can't click over to the Favorites tab, which is where I spend most of my time, while the sync is running.
Just thought I'd mention it in case it's an easy fix. If not, not the end of the world.
Thanks.
All Comments (5)
Hello,
Thank you for bringing this curious bug to our attention. Could you please send a video of the issue to the link I provided in my previous private message? This will enable me to investigate the matter more thoroughly.
Best regards,
Carl Marien
Hello,
Thank you for bringing this curious bug to our attention. Could you please send a video of the issue to the link I provided in my previous private message? This will enable me to investigate the matter more thoroughly.
Best regards,
File just uploaded. You can see my mouse moving around trying to click on the little tab buttons but they don't work when the Sync is running.
Hello,
I wasn't able to locate the video you provided. To address this, I will open a ticket for your issue and contact you via email to request another recording.
Best regards,
Carl Marien
Got an email. Uploaded the video again.
Hello,
Thanks you for the video, after reviewing it I found that we have recently implemented a change: when a synchronizer is running, changing vaults is not permitted.
This is why the option to change vaults while in the favorites is currently disabled.
However, we are open to enhancing this feature in the future. If you're interested, you're welcome to submit a feature request.
Best regards,
Carl Marien