connection icon continues to show as disconnected after reconnection

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connection icon continues to show as disconnected after reconnection

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I recently updated to version 2023.3.31. Now it seems that there is a cosmetic problem:

the situation: I am connected to a remote RDP session. The network gets disconnected. I have this app set to retain the tab; so, the tab remains and the icon changes to the disconnected icon.

the problem: even after I reconnect the session, the icon next to the server name continues to be the disconnected icon instead of changing to the round thing with the arrows.

All Comments (8)

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Hello,

Thank you for reaching out to us regarding this,

Would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:

1- Download the .zip file below:

https://remotedesktopmanager.com/home/thankyou/rdmbin

2- Create a new folder on your Desktop

3- Extract the content of the .zip file into the folder created at #2

4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe

5- Connect to your data source

Let me know,

Best regards,

Samuel Dery

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I can't remember where the option is to make the tab stay after disconnect. I've spent about a half hour searching. I'll have to come back to this.

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Hello,

Thank you for your reply,

You can find this option in your entry "Properties" under "User Interface" -> "Keep Tab Page open on disconnect.".

If you had this set Globally, you can find it under "File" -> "Options" -> "Types".

Let me know the results of this test,

Best regards,

Samuel Dery