Switching vault not possible after upgrade to 2023.3.31.0

...more details... if we open RDM the vault can be switch but after a short period of time everything become grey.

Hello Steve,

Thank you for contacting us on that matter.

To help us investigate, could you tell me which data source you have this issue?
Could you tell me which version of RDM you were before?

Best regards,

Good morning/bon matin,

Version was 2023.1.25.0 / MSSQL

See below - all zone stay grey and not accessible. My account is Full Admin of RDM. RDM have the Online icone green.

Hello Steve,

Could you tell me if any Synchronizer is running?
Could you tell me which settings they have or if it's configured to run automatically?

The synchronizer will now prevent any operation while it's running.
Best regards,

Could you tell me if any Synchronizer is running? Not that I'm aware. Is there a place to see ALL potential Synch in progress whitout checking vault by vault?

Could you tell me which settings they have or if it's configured to run automatically? Ad container Synch, filter by server - not automatic.

Look's to be link with Synch - if we start a synch the admin get they grey vault... we disable all Automatic Synch - look's more stable now.

Will followup if need more help but for now we look good.

Probably a new features from the old version - BD/Vault lock at synch. Was not locking at synch in the pass.

Hello Steve,

Thank you for this feedback.

Do not hesitate to contact us if you have any questions or issues.
https://docs.devolutions.net/cloud/support-resources/technical-support/

Best regards,