Lastpass - unable to connect to Lastpass. Please make sure your information is valid

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Lastpass - unable to connect to Lastpass. Please make sure your information is valid

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Hello,
since today the Lastpass Web Connector is not working anymore. The following error appears:
Unable to connect to LastPass. Please make sure your information is valid.

However Pastpass Web Login is functioning without problem. Has anyone else had this problem today?

Kind regards

9f5eb156-41ef-4212-9ce0-c2b3cdbf66fc.png

lastpass_webconnector.png

All Comments (4)

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Hello,
I checked the RDM application Logs and noticed that there was a Issue with Lastpass MFA that has to be reset.
After reset. Everything is working again.

kind regards

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Hello Juergen,

Thanks for the information! We currently have a ticket open with our Developer Team about that issue. I will keep this post updated as soon as possible.

Best regards,

Maxim Robert

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Hello Juergen,

Thanks for your patience! 

The issue you were experiencing is fixed in version 2023.3.33. Can you try to update your RDM to version 2023.3.33 and give me feedback if the problem still occurs?

Thank you! 

Best regards,

Maxim Robert

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Hello,
I confirm that it is working.

Best Regards