RDM window failed to load
Hello,
I encountered a problem with RDM. The window of RDM failed to load after opening the RDM second/third time (see the image in the attachment). Details below.
My OS version:
Windows 11 Version 23H2 (OS Build: 22631.2715)
RDM version:
2023.3.28.0 64-
How does the problem manifest itself?
When I open "Remote Desktop Manager (RDM)" from Windows start menu it will open without problems. However when it's already opened and minimalized (as window in taskbar) and I open it again from Windows start menu the main window will collapse. Sometimes I need to click 2 or 3 times until the window collapse. The result of collapse is that I am unable to see RDM at all and I can't work with it. I need to close the whole windows from taskbar or from Alt + Tab and start RDM again.
The result itself is on the image in the attachment.
Screenshot 2023-11-29 141303.png
All Comments (3)
Hello,
Thank you for reaching out to us regarding this,
Would it be possible for you to create a portable installation of the latest version of RDM and see if this issue still occurs? To do so, you will need to do the following:
1- Download the .zip file below:
https://remotedesktopmanager.com/home/thankyou/rdmbin
2- Create a new folder on your Desktop
3- Extract the content of the .zip file into the folder created at #2
4- Go to this folder once the .zip file has been extracted and run remotedesktopmanager.exe
5- Connect to your data source
Let me know,
Best regards,
Samuel Dery
Hello,
Thank you for the answer.
I tested the portable version as you proposed and I don't have this problem on the portable version. It seemed be some sort of issue within my installed RDM app or my Windows OS.
I reinstalled my RDM app and for now it's working without problems at least for now.
I will be testing it but seems to be solved.
Thank you kindly for you help! Have a nice day.
Best Regards,
Milan
Hello Milan,
Thank you for your reply,
Perfect, I'm glad to hear this resolved the issue for you, have a nice weekend!
Best regards,
Samuel Dery