Hi
In the changelog for version 2023.3.24.0 you wrote that RDM offers synchronization, import as well as web integration in the "IT Asset Management" tab. I have no idea how to configure RDM to communicate with Lansweeper. I haven't found any instructions on this subject either.
I found an option to add a new entry:
where the edit window looks like this:
Where can I find the "Identity code"?
When I click on "Use My Account Settings", the "Identity code" field is blocked - where should I enter the "My Account Settings" data?
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Hello,
We are currently working on a documentation page for this integration, but here is some info to get you started :
Please let me know if you need any more help.
Regards
Jonathan Del Signore
Ok. It works... but...


im looking forward for more instructions
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Hello,
conjunction: AND,
groups:
[
{
conjunction: OR, conditions:
[
{operator: EQUAL path: "assetBasicInfo.type" value: "Alarm system"},
{operator: EQUAL path: "assetBasicInfo.type" value: "Android"}
]
},
{
conjunction: OR, conditions:
[
{operator: LIKE path: "assetBasicInfo.name" value: "asset"}
]
}
]
Simply note that there is currently a formatting issue that breaks the API when using a custom filter, which will be fixed in version 2023.3.33.0.
Please let us know if we can help any further.
Regards
Jonathan Del Signore