Remote Desktop Manager opens browsertabs 2-4 times at my workhours.
Remote Desktop Manager opens browsertabs 2-4 times at my workhours.
Hello i have a weird behavior with my RDM.
Lately it has been more common that a Tab of Devolutions website with the message you can close this Tab/Site now.
The tab closes itself so its not a issue of the open tabs, but its mostly when im in a flow and get always disrupted with the opening tab.
I have the feeling, that it mostly happens, when i open an SSH/RDP connection.
My version was: 2023.3.24.0 now im at Version 2023.3.25.0 of the free version.
I cant find anything in the web and chatgpt neither.
I try to get a screenshot next time.
Thanks you for your advises/tipps!
Matthias
grafik.png
All Comments (13)
Hello,
Are the following options checked under File > Devolutions account ?
Otherwise, if they aren't, what type of data source are you using ?
Best regards,
9fbb3d8a-65d0-4edf-8c8c-b01ef79636cc.png
Hello,
im logged in and the options are not there:
I use the defaust setup with local data source. 
Screenshot 2023-11-24 112237.png
grafik.png
Hello,
The reason you can't see the options I mentioned is because of one of the UI options you configured,
You can view the options I mentioned previously by editing the "Main header" option under File > Options and changing it back to "Ribbon".
Best regards,
image_2023-11-24_094035918.png
Thank you now i can see it:
grafik.png
Hello,
If you uncheck the options does the issue persist ?
If so, how are your credentials configured in the RDP/SSH entry ?
Best regards,
Hello,
i mostly use private keys as credentials for the linux.
The Browser tab now opened again with all checkboxes disabled.
Hello,
Would you be open to me opening a case so that I may send you a link to schedule a remote session ?
Best regards,
Hello,
yeah it would be nice.
Thank you!
Hello,
Perfect, a case has been opened and a link to schedule a support session with me was just emailed to you.
Best regards,
Hello,
Than you - i have registered the meeting.
Im amazed to see how much effort you always make - even if im a free user!
Hello,
It's a pleasure !
I look forward to our meeting.
Best regards,
Hello!
Somehow the rdm is running as usual without the multiple tabs - probably one of the updates lately fixed it.
Hello,
This is great news !
Since the issue is resolved, I will close the case we opened for your RDM issue.
Best regards,