Dashboard very slow

Hello,

Thanks for reporting this, the QA department is investigating performance issues related to the dashboard.

We might come back later to validate a couple question if its necessary.

Regards,

Hello Michael,

Thank you for contacting us on that matter.

Could you provide your Devolution Server version?
Could you try to update your Webview2 to the latest and try again?

Best regards,

Hi Patrick

We're running DPS on Version 2023.3.7.0 and WebView2 Release 119.0.2151.58 which should be latest.

Best regards
Mike

Hello,

We appreciate your patience.

Could you uncheck the option to use embedded Microsoft Edge for the overview panel?
This option is under File -> Option -> Advanced.



After saving this option, you will need to restart RDM, and the option should be unchecked.
Let us know if your dashboard is still slow after this.

Best regards,

Hi Patrick

Unchecking the option did not solve the problem. We found the following information in the debug log:

[16.11.2023 12:17:44]ERROR
SILENT System.Net.HttpListenerException (0x80004005): Access is denied

   at
System.Net.HttpListener.AddAllPrefixes()

   at
System.Net.HttpListener.Start()

   at
Devolutions.RemoteDesktopManager.Business.HttpBrowserLinker.StartHttp()

[16.11.2023 12:17:45]ERROR
SILENT Microsoft.Web.WebView2.Core.WebView2RuntimeNotFoundException: Couldn't
find a compatible Webview2 Runtime installation to host WebViews. --->
System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
   --- End of
inner exception stack trace ---

Webview2 is installed and it's funny that not all users on the same server do have the problem.

Best regards
Mike

Hi Patrick

i found the problem. it was my mistake. i had do install webview2 latest version manually because the server has no internet connection. i made the installation of the package without clicking "Run ad Administrator" and because of that the webview2 package was installed in my user-context. i installed it again and now all users have smooth dashboard.

best regards
Mike

Hello Michael.

Could you give me the version of Webview2 you have installed?

Best regards,

Hello Patrick

Sure - it's 119.0.2151.58

best regards
Mike