Keepass not working after update

Hello,

Thank you for reaching out to us regarding this,

Could you give us some additional details on the issue you're encountering? Are you receiving an error message? If so, could you provide me with a screenshot of this error?

Let me know,

Best regards,

Hi.

Same here. RDM version 2023.3.24.0 64bit and KeePass 2.55 64bit.No error messages, just window with "trying to access Keepass" like above. Then Keepass main window is opened (or moved to front). And nothing happens. Works ok earlier with this version of Keepass.

Marcin

any news on this?

Hello,

Have you tried this troubleshooting topic?

https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/keepass/

Regards

Hi, none of the suggstions works.

Same behaviour as before.

This was working before i updated

/Glenn

Hello,

Have you tried this troubleshooting topic?

https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/keepass/

Regards

Hello Glenn,

Thank you for your reply,

From performing some tests on my end, I believe I've been able to reproduce the behavior, I will open a case with our development team so they can investigate.

For now, as a workaround, you can use the "Direct" mode in your KeePass entry "Properties" from testing on my end this seems to work as expected.

Let me know,

Best regards,

Hello Glenn,

Thank you for your patience,

After doing some additional testing with the help of our development team, we've found a workaround that will hopefully also work for you,

Could you go into your KeePass installation folder under the "Plugin" folder and move all the files from this folder to another folder on your desktop,

Once done, restart RDM, when RDM is restarted, go back in your entry "Properties" and use the 'Install Plugin" button, with this completed try the "View Password" button from the navigation pane.

Let me know if the issue persists for you,

Best regards,