Problem with hub personal and RDM Windows 2023.3.20.0

Copied this from the other forum where I posted...

As well as the 403 (User already migrated) error, I also get the following status 422 error (The HTTP status code of the response was not expected) when editing a connection:

at Devolutions.Hub.Clients.HubClient.<PutEntryAsync>d__71.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Devolutions.Hub.Clients.HubClient.<>c__DisplayClass70_0.<<PutEntry>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Devolutions.Hub.Clients.HubClient.PutEntry(Guid vaultId, Guid entryId, Entry entryToPut)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnectionAsEntry(Guid dataSourceID, Guid repositoryID, Connection toSave, Connection[] currentConnections)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnection(Guid dataSourceID, Guid repositoryID, Connection toSave)
at Devolutions.RemoteDesktopManager.Business.DataSources.HubConnectionDataSource.SaveConnection(Connection connection)

I've worked out the issue. I use an external app (called Touch Portal) that calls "macros" on my desktop to directly open RDM sessions. Because the data source has been updated it has a new ID so when I was opening up my sessions using the app it was defaulting to the original data source and coming up with the errors.

So you can close this support issue. Many thanks

Hello,

Thank you for reporting you fixed the issue, it may help other users as well!

Best regards,

Same error, Windows 11 Pro, RDM 2023.3.20.0

@info72,

Could you try RDM 2023.3.22.0 ?
You can download this version here https://devolutions.net/remote-desktop-manager/home/download/

Best regards,

I still have this issue. Every time i connect to a server i got this error:


No external program.

Version: 2023.3.25.0 64-bit

Hello,

Could you try RDM 2023.3.28.0? You can download this version here https://devolutions.net/remote-desktop-manager/home/download/

Best regards,

Good afternoon,

I was getting same error with 2023 version. I just upgraded to 2024.2.12.0 and same results.

@eegea,

I suspect that you are on our old platform of HUB Personal. Could you follow the steps in this article to be sure that you are migrated properly
https://docs.devolutions.net/hub/kb/hub-personal/how-to-articles/hub-personal-legacy-decommissioning/

Best regards,

may be it happens when an update came