Frozen RDM when Connection Forcibly Closed by Remote Host

Happened again just now when I rebooted my router and wifi went down. Could not click on Details and eventually RDM just crashed and I have to relaunch

Now I rebooted the same device via ssh and it froze the whole RDM. no error. Device in question is an Raspberry Pi 4B 8GB. Should be (close to) up to date.

Hello atclaus,

Thank you for contacting us on that matter.

Could you update your RDM to the latest version (2023.3.20.0) and try again?

Best regards,

Just updated. sudo reboot -h 0 froze the whole program. it finally terminated itself. no error message. just a frozen program

Hello atclaus,

Could you send us the Verbose logs for Level 2?
This is an article that shows how to provide it:
https://docs.devolutions.net/kb/remote-desktop-manager/how-to-articles/send-ssh-logs-verbose/

Best regards,

Hello atclaus,

It seems that this is a known issue.
I sent this case to the development department.

I will do a follow-up on this forum when we will have a fix version.

Best regards,

Thanks. Do you still need logs? I was away from the computer in question yesterday.

Hello,

Thank you for this swift reply.

Since we reproduce this issue on our side, I don't think the verbose log will be necessary.
Best regards,

Hello,

This issue is now fixed internally and will be included in beta version 2024.1.8.0.

Regards