Reconnect all failing with DVLS Gateways
0 vote
Hello,
we are experiencing an issue when using "Reconnect all" feature in RDM. I was told, it is because we use DVLS Gateways, and if the reconnect is done within 5min of initial connection, we get errors like:
The connection cannot be completed because the remote computer that was reached is not the one you specified"
I would like to request to this to be fixed, or better said implemented that feature "Reconnect All" also works Devolutions Gateways.
Thank you
All Comments (5)
Hello,
Thank you for the request. We have opened a ticket to add support for this.
As a note, I've moved your request to the RDM feature request forum as it will involved development on the RDM side moreso than DVLS/Gateway.
Regards,
Hubert Mireault
Hello,
The ticket has been created and we will keep you updated on the progress.
In the meantime, starting from RDM 2023.3.15.0, you are able to do a "full reconnect" if you hold down the Ctrl key before clicking on "reconnect" or "reconnect all".
This feature was made with the purpose of allowing a reconnect with credentials that use password rotation but you might be able to use this feature as a workaround for the DVLS gateway while you wait for us to get to your issue.
Best Regards,
Michaël Beaudin
That indeed works as a workaround. Would be nice if it could be implemented without CTRL. Thanks
Hello,
Thank you for letting us know. The ticket was created and is still in our TODO. We will keep you updated on the progress.
Best Regards,
Michaël Beaudin
Hi,
The issue should be resolved in version 2024.1. If the issue persist contact us and we will reopen the ticket
Regards,
Jean-Francois Duchesne