Older version of workspace

Hello, this message appears when the vault has not been migrated by your hub administrator. This migration is essential for the vault to function correctly with all its permissions and features. Could you kindly request your administrator to perform the vault upgrade in the Administration section of your hub?

To do so:

• Go to Administration > Vaults and click on this button:

Best regards,

I'm the administrator for our domain.
There is no button that looks like that for upgrading vaults.

Hello Darren,

Thank you for your reply,

I see, that is indeed odd, to clarify, are you connecting from the Web Interface? Perhaps you could provide us with a screenshot of your current view? Feel free to blur out any sensitive information.

Is your colleague still receiving this error when attempting to connect to the Hub from the workspace app?

Let me know,

Best regards,

Yes I am.

Hello,

Thank you for your reply,

I see, we will wait for a return from Darren in this case,

Best regards,

This is what I see in admin console for our vaults.

Hello, it appears to be an issue on our end. We will conduct an investigation to determine the root cause and rectify it promptly. In the short term, you may resolve the issue by disconnecting and then reconnecting the Business Space, which should restore its functionality.

Best regards,

Awesome, re-adding the business space worked.

thanks

Hello,

Thank you for your reply,

Perfect, I'm glad to hear this resolved your issue!

Best regards,