Resolved

RDM Does not open

avatar

Since 9-10-2023 I've got the issue that my Remote Desktop Manager won't open anymore. Last week I've had an upadte what has been installed and worked for 1 day. Now after the weekend I'm trying to start the Remote Desktop Manager but it won't let me.

So far I've tried to install several versions of Remote Desktop Manager but all of the versions are showing the same behaviour.

The program is starting up. But when I'm trying to open the program it's showing a white screen in the taskbar. When I try to launch it from the taskbar nothing happens.

My laptop is running Windows 10 22H2 19045.3448

Remote desktop manager.png

All Comments (3)

avatar

Hi,

Please start by deleting the layout files, its described in :

https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/disappearing-navigation-pane/

Best regards,

Maurice

avatar

This solved my problem. Thanks for the fast reply

avatar

Thank you so much for the link sir, you made my day. Now I know how to resolve it.