disable "copy username and password" but keep "copy username" and "copy password"

Yes,

File > Options > Application > Clipboard > Advanced > Credential copy options ==> Copy username and Copy password (2 buttons)

Best regards,

hi Stéfane,
thanks. This fixes it for me with my RDM installation - is there any option we could use this in DPS? forcing peoples RDM to only show those two options?

KR
G.

At this time no, I can put in an enhancement request if you like.

Curious as to why you need/want this? Does not work? Causing issues?

hi Stéfane,
it sometimes doesn't work as expected.
When pasting the first time - sometimes the password is pasted.

It was not reproducable - sometimes it worked with the same entry the other day it didn't work as expected.

KR
G.

This is usually caused by a third application that takes/looks at the clipboard buffer.

You can use the Clipboard Diagnostic window to help you identify the application in question. It will show up in the Allowlisted view.

• Open Clipboard Diagnostic
• Copy Username & Password (one button action)
• Paste into Notepad
  • Did you get the username or password on the first paste?
• What do you see in AllowListed of the Clipboard Diagnostic window?

https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/clipboard-diagnostic/

It can be very insightful to see who/what looks at your clipboard buffer, you might be surprised.

So I did some more testing and got the misbehaviour every approx. every 3rd try when doing the following:

• RDP to another machine
• Open Chrome
• Open login page to web-frontend of DPS/DVLS (configured with both o365 and "native" Devolutions Server login)
• Choose Devolutions Sever login
• Switch to personal vault
• Right-click credential entry in personal vault and choose "copy username and password"
• Select username input field and paste (using CTRL+V - not tested any other paste method/shortcut)

The Clipboard Diagnostic did not show any other application other than RDM.

As mentioned this mostly works - but not always.

Hello Guenther,

Copy username and password will be an issue when having any RDP session open since RDP does clipboard sharing between the two OSs and hence must read the clipboard from the first to supply the other causing the "Copy username and password" to fail miserably.

We have yet to find a solution where we can make it work with an active RDP successfully on every try. In this case using the copy username and copy password is your best bet.

Best regards,