2023.1.5.0 edit entry not available

Resolved

2023.1.5.0 edit entry not available

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Hi,

Edit entry doesn't open at all.
The same happens with previous version.
Reinstall, use legacy engine or rendering engine doesn't help either.
System is iMac Mid 2011

Thanks in advance.

John

All Comments (10)

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Hello John,

Which data source do you use?

Regards,
Min

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I'm also having the same problem. However, it happened to me after updating to version 2023.2.30.0 64-bit.

I am using the Devolutions Hub Personal database.

Did anyone have a solution?

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Hi,

If you are using the version 2023.2.30.0, your are probably using the RDM Windows version. Which means this is most likely not the same issue. Although, I think I might have a clue as to what issue you are having. By any chance, are you using a DVLS data source?

Best regards,

Xavier Fortin

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Hello Reuel,

This is a known issue in 2023.2.30, you can refer to https://forum.devolutions.net/topics/40267/rdm-20232300-and-devolution-hub-problem#181458 for more details.

Best regards,

Richard Boisvert

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I am using SQLite.

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Hi electrovalent,

You mention RDM 2023.1.5.0 in the title, can you update to the latest version? What version of macOS are you running?

Could you provide a small video demonstrating the issue?

Best regards,

Xavier Fortin

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Hi Xavier,
I am using High Sierra.

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Olá Reuel,

Este é um problema conhecido em 2023.2.30, você pode consultar https://forum.devolutions.net/topics/40267/rdm-20232300-and-devolution-hub-problem#181458 para obter mais detalhes.

Atenciosamente



Hi Richard,

Issue resolved after upgrading to version 2023.2.32.0 64-bit. Thanks!

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Hi electrovalent,

Unfortunately, we no longer support macOS version previous to Catalina (10.15), which I guess is the reason you are not updated past this version. That being said, this means that even if you issue could be reproduce in an earlier version, even if we fixed it, you could not benefit from the update.

If updating macOS is not an option for you, I can unfortunately only recommend trying to rollback to a previous version of RDM Mac that works for you.

Best regards,

Xavier Fortin

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Ok,
Thank you.