Hello,
for some reason, keep alive seems to have no effect, the machine goes to login screen after a while.
Maybe important: the connection is done over a jump host, does that maybe impact the functionality?
Thank you
Hello,
Thank you for contacting us regarding this,
Could you please provide me with your RDM version number ?
I'm not certain whether the keep alive function would be affected due to a jump host. Could you tell me how your jump is configured ?
Best regards,