RDP Keep Alive no effect?

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Hello,
for some reason, keep alive seems to have no effect, the machine goes to login screen after a while.
Maybe important: the connection is done over a jump host, does that maybe impact the functionality?
Thank you

All Comments (1)

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Hello,

Thank you for contacting us regarding this,

Could you please provide me with your RDM version number ?

I'm not certain whether the keep alive function would be affected due to a jump host. Could you tell me how your jump is configured ?

Best regards,