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Waiting for Offline Cache write to complete

Waiting for Offline Cache write to complete

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eelcodrost

Hi Support,

since yesterday my RDM gets stuck and keeps loading with the message "Waiting for Offline Cache write to complete" and literally never finishes.
I gave the app full disk control (thought it might be a permission issue). Weird thing: it worked fine yesterday. No updates were installed for RDM in the meantime.

Thanks!

All Comments (7)

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eelcodrost

RDM.png

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Xavier Fortin

Hi,

We are aware of the issue and have a ticket opened for investigation. Could you generate spindump of the hung process and share them with us? This can be done from the Activity Monitor app:



Afterwards, we believe rollbacking to 2023.2.8.1 should allow you to continue working.

Best regards,

Xavier Fortin

Spindump.png

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eelcodrost

Hi Xavier,

Generated the spindump and sent it over!

Also installed 2023.2.8.1 version, which works.
Thanks,

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Xavier Fortin

Thanks for this!

Xavier Fortin

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Xavier Fortin

Hi eelcodrost,

We've just released a version 2023.2.9.2 which we hope should fix the issue. Could you update and confirm?

Best regards,

Xavier Fortin

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eelcodrost

Hi Xavier,

Wow that was fast! I just installed the update and it works again for me.

thanks!

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Xavier Fortin

Glad to hear it! Please, do tell us if you have any other issues!

Best regards,

Xavier Fortin