I have recently configured Cyberark Dashboard. We are using SAML auth on privilege cloud. On the Windows RDM client, it works as expected. However, on the Mac client, the SAML finishes, but when I refresh the accounts in the dashboard, I get an error (see below).
According to the documentation, SAML is supported in this as of 2023.2.17 or newer. The latest Mac client version is 2023.2.9.1. Am I correct in assuming that SAML is not supported on the Mac client yet?
ERROR SILENT: System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.GetResponseFromData (System.Net.WebResponseStream stream, System.Threading.CancellationToken cancellationToken) [0x00146] in <381a4f5c7c4942ca9815982241f9fcae>:0 at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <381a4f5c7c4942ca9815982241f9fcae>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <381a4f5c7c4942ca9815982241f9fcae>:0 at Devolutions.RemoteDesktopManager.Managers.CyberArkManager.GetAccounts (System.String url, System.String virtualAppName, System.String token, System.String safeName, System.Int32 offset, System.String domainCustomField) [0x0008f] in <9a298036303e4fbca8e9aebe2ff718de>:0
Hi,
The 2023.2.17 version is a version of RDM Windows. That being said, the fix as indeed no been implemented in RDM Mac yet. We'll post back in this ticket when it is done.
Best regards,
Xavier Fortin