Auto close app when session ended

Hello,

There is, to my knowledge, no such option in RDM Android.

I will move this to the RDM Android - Feature Request forum to have our engineers look into this.

Best regards,

Hi,

Using the link while the app is already open should normally open the session same as if the app was closed. We'll investigate and see if we can reproduce the bug you are experiencing.

Thank you, Benoit, Looking forward to your comment.

Hi,

I have found an issue when opening a shortcut while that session is already open, but not when it has been closed.

Could you confirm how the users logoff specifically? Do they use either the "Close" or "Logoff" option from the menu, or do they perform the logoff directly on the remote computer?

Thank you

Hello Benoît,


Thanks for your reply.

I've configured the RDM app to log off the user, when the session is closed without logging off, so it doesn't matter if the user 'Closes the session' or 'Logs off'. But my problem is not with the RDP session. So let me retry to explain what happens:

• On the Android device, all apps are closed.
• I click a shortcut on the home screen, which I've created with the RDM app, to start an RDP session.
• The RDM app briefly shows and then the session starts. (👍)
• I close the session and return to the home screen.
• I click the shortcut again. But now, the RDM app appears and nothing further happens. (👎). I can click the configuration in the app to start the session or change the settings of the configuration, but that's not the point of the shortcut on the home screen.

Thanks in advance for your comment.


Best Regards,
Jan

Hi,

Thank you for the additional information, this will help us find and resolve problems with app links.

We will add your request to our todo list, although we cannot give a time-frame for its implementation.