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I've created a link on the Home Screen of a handheld Android scanner to start an RDP session and it works perfectly. But when the user logs off, he returns to the open Remote Desktop Manager app. And, as long as the application is not closed, the link on the Home Screen sets the focus back to the application instead of starting the RDP session.
Is there a way to automatically close the Remote Desktop Manager app when stopping an RDP session, please?
Hello,
There is, to my knowledge, no such option in RDM Android.
I will move this to the RDM Android - Feature Request forum to have our engineers look into this.
Best regards,
Hi,
Using the link while the app is already open should normally open the session same as if the app was closed. We'll investigate and see if we can reproduce the bug you are experiencing.
Best Regards,
Bea Racine
Thank you, Benoit, Looking forward to your comment.
Hi,
I have found an issue when opening a shortcut while that session is already open, but not when it has been closed.
Could you confirm how the users logoff specifically? Do they use either the "Close" or "Logoff" option from the menu, or do they perform the logoff directly on the remote computer?
Thank you
Best Regards,
Bea Racine
Hello Benoît,
Thanks for your reply.
I've configured the RDM app to log off the user, when the session is closed without logging off, so it doesn't matter if the user 'Closes the session' or 'Logs off'. But my problem is not with the RDP session. So let me retry to explain what happens:
Thanks in advance for your comment.
Best Regards,
Jan
Hi,
Thank you for the additional information, this will help us find and resolve problems with app links.
We will add your request to our todo list, although we cannot give a time-frame for its implementation.
Best Regards,
Bea Racine
Hello,
Thank you for being so patient!
I'm pleased to inform you that a new version of RDM Android (2026.2.0.16) has been released, featuring the fix for your issue.
Note that the version might not appear in the store directly. If it doesn't, it will be available in the next few days.
Please let us know if this works or if you encounter any issues.
Best regards,
Maxim Robert