MacOS RDM keyboard shortcuts issues

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MacOS RDM keyboard shortcuts issues

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matejelias1

Greetings to Devolutions support and everyone in this forum.

Has anyone noticed issue with shortcuts in web browsers ? ( Chrome or Edge )

I use a lot of tabs on remote Windows session in web browser. Very often I need to open a lot of new tabs, search in them navigate between them and then close them.

The problem is, the shortcuts I am using the most (ctrl+t , ctrl+f, ctrl+w) very often lags or does not work at all. If I wait couple of secods they work for a while and then it cuts out again.

I noticed it is happening only in Web browsers. For example I can do the same in Notepad++ or other programs that support shortcuts and there I have no issues.

Worth noticing I was a long time Windows user so I remapped my system keys to match windows layout (you know, muscle memory) in MacOS settings and then I switched "Windows"/Command with Control in Remote Desktop Manager.

(see attached screenshots)

99% of my RDPs are (Windows server 2012, 2017, 2019, 2022).

I also tried to disable all RDP shortcuts just to see if something is clashing. That did not help.

I am running:

MacOS Ventura 13.5

Remote Desktop Manager version 2023.2.7.2

Is it a bug? am I doing something wrong here?

Any advice is highly appreciated as it is driving me nuts. Everything else is great though!

Thank you for your time !

br, Matej

All Comments (8)

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Xavier Fortin

Hi matejelias1,

I think I can reproduce the issue. In the sense that, if I uses the Ctrl+T and Ctrl+W shortcuts to open and close a lot of tabs, the responsiveness of those shortcuts does seem to drop. I don't know if this issue is on RDM sides, or RDP though. I tried comparing with Microsoft Remote Desktop, and it did also reproduce some lagging after opening multiple tab simultaneously.

Could you confirm if you reproduce or not the same issue with Microsoft Remote Desktop? Once you have MRDP installed, you can launch your RDM sessions through it by doing Open with Parameters -> Open (External).

In my case, it might simply be the remote hosts resources being strained by the amount of tabs, so I'm not sure I reproduce the same issue.

Best regards,

Xavier Fortin