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Random RDM Not Responding on 2023.2.18.0

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Random RDM Not Responding on 2023.2.18.0

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k526816

Hi,

I am facing random RDM not responding when closing SSH terminal window.
The error messages I get from application logs are as follow:

[7/26/2023 9:47:44 PM - 2023.2.18.0 - 64-bit] Error Silent: System.Threading.ThreadAbortException: Thread was being aborted.
   at System.Threading.WaitHandle.WaitOneNative(SafeHandle waitableSafeHandle, UInt32 millisecondsTimeout, Boolean hasThreadAffinity, Boolean exitContext)
   at System.Threading.WaitHandle.InternalWaitOne(SafeHandle waitableSafeHandle, Int64 millisecondsTimeout, Boolean hasThreadAffinity, Boolean exitContext)
   at System.Threading.WaitHandle.WaitOne(Int32 millisecondsTimeout, Boolean exitContext)
   at Devolutions.RemoteDesktopManager.Business.HttpBrowserLinker.Run()
[7/26/2023 9:47:44 PM - 2023.2.18.0 - 64-bit] Error Silent: System.Threading.ThreadAbortException: Thread was being aborted.
   at Devolutions.RemoteDesktopManager.Business.HttpBrowserLinker.Run()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

All Comments (7)

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Zachary Bourgeois

Hello,

Thank you for contacting us regarding this,

I'd like to know, how many SSH tabs were opened at once before you began closing them ?

Best regards,

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k526816

>> I'd like to know, how many SSH tabs were opened at once before you began closing them ?
Probably around 3 to 4.
Sometimes it is a mixture of SSH tabs, Edge Browser and WinSCP.

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Zachary Bourgeois

Hello,

Thank you for the details,

I've sent this information to our engineers and we will look into this.

Best regards,

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fburria

Hello,

I'm facing the same issue.

It Happens with 2 or more tabs, sometimes with brodcast activated, others no.

Last stuck was using only 2 tabs.

Thank you.

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Zachary Bourgeois
Hello,

I'm facing the same issue.

It Happens with 2 or more tabs, sometimes with brodcast activated, others no.

Last stuck was using only 2 tabs.

Thank you.


Hello,

Thank you for letting us know, our engineers are actively looking into this to see what can be done about this issue.

I will update you as the internal ticket progresses.

Best regards,

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claudiu

Same here, it just throws a message like this:

After that, it just freezes, one can not press the OK button or anything else, only end it from Task Manager.

edbb09a5-086c-47c9-8b0f-478207d06640.png

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Zachary Bourgeois

Hello,

Thank you for letting us know,

Could you confirm if this still happens in version 2023.2.22.0 of RDM ?

Best regards,