Entry Shortcut Creation, Bulk Moving and Batch Opening

Hey there,


I have a workflow which involves making many shortcuts of entries and categorizing these shortcuts in folders. The connection type is RDP. The shortcuts in the folder should be able to be bulk opened by selecting all the shortcuts of entries and then batch opening them.

We upgraded to RDM Teams + Business HUB for data source recently.

Previously with RDM free and Google Drive data source, we would create folders with as many shortcuts in them as ~40-60. And we could shift left click--->right click open selected entries, and every single rdp window externally would be opened in a chain, so a total of 40-60 windows open at the end.

So I decided to export our .RDM file and import to the vault I setup.

Problem I had firstly was that no shortcuts were imported. That's not a big deal but would like to know why. We can rebuild the necessary shortcuts just might take a day or two.

Secondly:

When right clicking an entry--->edit Create shortcut, the shortcut behaves differently to how we were previously using them.

1) The icon is different and just looks like one big arrow (not RDP icon with small arrow)
2) You can't double click the shortcut and open a session
3) You can't shift select multiple entries and open a batch of sessions (very important for our workflow)
4) Cannot move the shortcut to a new folder, nor bulk move the shortcuts to a new folder, move is greyed out. (important for our workflow and works fine with RDM free + Google drive)


Is this something to do with permissions? I am using an admin user and I have assigned managers permission to myself. I don't understand why I can delete a shortcut but not move one in RDM?

Thanks so much,

Jon