Unable to create backup

avatar

Hello, running 2023.1.29.0 64-bit. When attempting to backup the configuration an error is thrown:

Unable to creat backup.

The "View history" and Restore options show BLANK.

Tahnks for any guidance with this.

Regards,

PP

All Comments (4)

avatar

Hello Itman,

Thank you for contacting us on that matter.
This is a known issue and should be fixed on the new version of RDM 2023.2.7.0.

Could you download the beta version and see if this issue still occurs?
https://devolutions.net/remote-desktop-manager/home/thankyou/rdmbinbeta/

Best regards,

Patrick Ouimet

avatar

Hi Patrick,

The Beta version did not fix the issue however Uninstalled RDM and fresh install resolved the problem.

Thank you.

Regards

PP

avatar
Hi Patrick,

The Beta version did not fix the issue however Uninstalled RDM and fresh install resolved the problem.

Thank you.

Regards

PP


Uninstalling and reinstalling with 2023.1.29.0 64-Bit did not resolve mine.

--- Chuck
Overgaard, AZ (-7 MST / Zulu Year-Round)
RDM Version: 2026.3.2.0 64-Bit - Free

avatar

Hello,

Thank you for those comebacks.

Version 2023.2. will be released tomorrow, may I suggest you install this new version and see if this issue still occurs?

Let me know as soon as this version is installed.
Best regards,

Patrick Ouimet