Devolution disappears after update
This is just an FYI, because the problem is solved.
This morning I was greeted by an update prompt. i decided not to skip. After the dwonload I clicked Update and the progrewss bar started moving. But, when the installer finished, it said "Can't start <path>". I couldn't se the full path, but it was obviously was the installation directory. When I looked, that directory was EMPTY.
I decided to just download Devolutions RDM from the website and install it. You'll imagine my relief when not only the program worked again, but also my server list appeared.
So, no big deal in the end, but annoying. But hey, it's free software :-)
All Comments (3)
Hello,
We did change the default installation path from 2022 to 2023, so most likely your installation path changed from C:\Program Files (x86)\Devolutions\Remote Desktop Manager free to C:\Program Files\Devolutions\Remote Desktop Manager
Best Regards,
Etienne Lord
I can confirm that. Lucky thing you didn't change the location of the configuration, with my hosts :-).
So basically there were just two issues:
- The installer tried to use the old path (you could fix that)
- The same for my shortcut (you cannot change all users' shortcuts).
But the re-install was probably not necessary.
Thanks for you reply.
Jan
Hello,
Thank you for the details, I do not believe this should happen in future updates, but if you have any further issues, let us know!
Best Regards,
Etienne Lord