Can't use "My Personal Credentials" for RDP session

Implemented

Can't use "My Personal Credentials" for RDP session

avatar

Hello, I'm using RDM 2023.1.26 with Devolutions Hub Personal data source and I'm trying to use "My Personal Credentials" for RDP session as Credentials. According to the docs or the blog it should be possible, But in the Credentials list "My Personal Credentials" is not offered (see screenshot)

I have My Personal Credentials setup and they work for these situations:

  • I can use My Personal Credentials for RDP GW ant it works (see screenshot below)
  • I can connect to RDP with My Personal Credentials via "Open with Parameters" and "Open using My Personal Credentials" (see screenshot below)


Can you please guide me if I am doing something wrong or if there is an error in the RDM /docs? Thank you


Screenshot: My Personal Credentials cannot be use for RDP



Screenshot: Personal credential can be used for RDP GW




Screenshot: I can connect to RDP with My Personal Credentials via "Open with Parametrs" and "Open using My Personal Credentials"

2dec494b-0888-46dc-9453-f60381229fb5.png

fd57ad49-7e43-4d34-9eda-cdabbe1ae587.png

89ad0495-e999-455b-82f1-706f026b2344.png

All Comments (1)

avatar

Hello,

I was able to replicate the issue, with the Free version and Devoluitons Hub Personal, the "My personal credentials" option is missing with the latest version. I tried Devolution Online Drive, as a test, and the option is present there.

I have opened an internal case with the engineering team so it is corrected, we will keep you posted.

Best regards,

Richard Boisvert