Make iDrac session "Full Screen" - application crash

Hello,

Thank you for contacting us on that matter!

Would it be possible for you to record this behavior? If it is, I will send you a link to send it to us securely.

Best regards,

I recorded it now and uploaded it to your file share. "Test.zip" and included is a text file with the link to this thread.

Brgds Andreas

Hello Andreas,

Thank you for your swift reply!

Would it be possible for you to consult your Windows Event viewer and see if you have any entries related to this crash?
Could you please confirm if the "Crash.txt" file you first provided us is the content of the call stack you receive when RDM crashes?

Best regards,

Hello,

Sorry - was off for a few days...

Yes, the crash.txt is the content of this window:



Unfortunately I can click on "Continue" as long as i want, but nothing happens. And I am also unable to send the error report, because the error message dialog prevents this.



And the event viewer also does not show anything about the crash.

Brgds Andreas

Hello Andreas,

Welcome back and thank you for this confirmation.

Would you be interested in having a remote session to further troubleshoot this issue? If so, I will be able to open a case on your behalf and send you a link to schedule the session at your convenience.

Best regards,

Hello James,

yes - we can do this. What do you expect from this remote session?

Brgds Andreas

Hello Andreas,

In short, I would like to validate your installation and perform a few tests to see if the issue persists afterward. I will contact open a case on your behalf, you should receive an email from me shortly.

Best regards,