RDP template screen sizing Smart Reconnect does not apply properly when using CyberArk Dashboard's "connect to host"

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RDP template screen sizing Smart Reconnect does not apply properly when using CyberArk Dashboard's "connect to host"

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RDP template sizing option "Smart Reconnect" does not apply properly when using CyberArk Dashboard "connect to host" function (version 2023.1.25.0)

  1. Check the Advanced option "Allow connect to host" in a CyberArk Dashboard
  2. Open a CyberArk Dashboard connection
  3. Make sure that the "Open externally" option in CyberArk Dashboard is unchecked
  4. Edit your Shared RDP template and set the Display sizing option "Smart Reconnect"
  5. Choose a vault and account to RDP from, right-click and connect to host.
  6. Select a predefined "CyberArk PSM Connection" object, which is further linked to a "CyberArk PSM Server" object and then to the above "Shared RDP template"
  7. A connection opens, but it does not smart reconnect to resize properly


To make it work for the tab: Right click the RDP tab, select Settings->Smart Reconnect, and then smart reconnect starts working properly when resizing the window

All Comments (1)

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Hello,

Indeed our current integration doesn't follow the template that is set in the PSM tab in the advanced settings of the dashboard, both the the Connect to Host and the PVWA Connect when using embedded display.

I linked the engineering ticket regarding this behavior and we'll keep you posted.

Best regards,

Alex Belisle