Client Upgrade from 2022 to 2023

Client Upgrade from 2022 to 2023

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Steve Poirier

Is there a way to upgrade from version 2022 to 2023?

If we install 2023 via SCCM old client 2022 still present in Add/Remove programs and user get a message at 1st use of 2023: Data Source has Version Management restriction configured. (Do you want to modify the restriction now? (Automatic/Yes/No)

Basically, is there a way to pass from 2022 to 2023 whiteout involving the client user as much as possible; like a simple update inside the same versioning.

Thanks

All Comments (4)

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Erica Poirier

Hello,

Usually installing a newer RDM version should replace the older one.

What RDM 2022 version was isntalled? Is it 2022.1, 2022.2 or 2022.3?

About the prompt the users are getting, it's because the Version Management options have been configured in Administration - System Settings. If you update the Maximum version parameter, the users won't get this version prompt anymore.

https://help.remotedesktopmanager.com/datasourcesettings_versionmanagement.html

Best regards,

Érica Poirier

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Steve Poirier

Merci Érica nous allons tester le tout.

Bonne journée

/Steve