VPN - Waiting for IP on adapter...

Hello,

I will investigate with the engineering department, keep you updated on that!

Best Regards,

Great, thanks! If you want me to test a beta; no problem.
FYI; 2023.1.23.0 still has the same issue.

Sander

Hello,

Just to confirm, do you have the same behavior if you launch RDM as Administrator?


Best Regards,

Hi Etienne,

Just verified it and unfortunatelly exactly the same issues .

Sander

Hello,

Thank you, I will continue to look into it!

Best Regards,

Hello,

I'm still unsure why you are receiving that error message. Could you head over to Help - Profiler, with the profiler window still open, recreate the behavior and send us the result logs!

Best Regards,

Hi Etienne,

Any update on this? Just tested with 2023.1.28.0 and still the same issue.
At this moment, we're bound to 2022.3.35.0

Thanks!
Sander

Hello,

In case you haven't seen my last response, here it is! : Could you head over to Help - Profiler, with the profiler window still open, recreate the behavior and send us the result logs!

Best Regards,

Hi Etienne!

Sorry, something went wrong with the notifications.
Just sent you the profiler logs. I've created them with with version 2023.2.7.0 (the latest beta).

This version acts a little different.
As soon as I open the session, it just starts applying the routes, not waiting for the IP of the adapter as per session defined.

Sander

Etienne,

Just created a test setup and RDM entry to check. I will send it as a private message to you.

Sander

Hello,

After looking into it with my colleague, we have a similar case that we are looking into. I'll keep you posted if we have any updates!

Best regards,

Hi Etienne,

Any update on this one?
We would love to be able to update again.

Thanks!
Sander

Hello,

At the moment, the engineering department and our QA team are still investigating!

Best regards,

Good morning,

Just tested version 2023.2.12.0 and unfortunatelly still no solution.
Have you been able to reproduce the issue?

Thanks for your reaction.

Yours,
Sander

Hello,

The issue is still under investigation. We are still trying to reproduce the issue on our side. I will let you know if we are able to recreate the behavior !

Best regards,

Hello,

We believe we may have found what's causing this for you. Could you please try the following and confirm with us if it fixes the issue?

• Go in RemoteDesktopManager.cfg (%localappdata%\Devolutions\RemoteDesktopManager)
• Add the "FindNetworkInterfaceCacheDuration" property and set it to 0
• Try the VPN again with the option to "wait for IP on adapter"

We'll work on a fix, but this could probably get you going in the meantime.

Regards

Hello Jonathan,

I can confirm that the config property solves the problem.

Thanks,
Thomas

Great, thanks for confirming.

We've pushed a fix internally that will be available in version 2023.2.15.0. At that point, you could remove the setting from your .cfg.

Regards

Great Jonathan and thanks info33!
I can confirm it works on my end as well.

Any idea when 2.15 (or it's beta) will be available?

Sander

I can confirm the "Wait for IP" issue has not been resolved is still present with version 2023.2.18.0 64-bit
When I set the VPN to wait for the IP on the adapter, it ignores it and attempts to connect to the RDP session before the VPN even connects.

I have added the workaround to the RemoteDesktopManager.cfg file and it now works perfectly and waits for the VPN before attempting to RDP to the server