Access is denied at "Close VPN"

Published 3 years ago

I have created a Remote Desktop Connection, based on a WatchGuard SSL VPN.
I manage opening the VPN, but closing it seems not to be possible, due to an "Access is denied" error message.

In attachment, a screenshot of the general settings and the WatchGuard SSL VPN settings:

Does anybody have an idea?
Thanks

79b32e28-ca14-437a-a13d-d31beabcca36.png

All Comments (3)

Jeff Dagenais

Published 3 years ago

Hello,

What version of RDM are you running?

Are you an administrator in RDM or an end-user? If you are an end-user, I had in mind that it could be something wrong with some permissions at a certain point.

Best regards,

Jeff Dagenais

scampsd

Published 3 years ago

Good morning,
I'm working with the version "2023.1.15.0 64-bit", according to "Help, About".

I am an end-user, but the explanations "a certain point" is quite vague. Is there a way to get more information?

Thanks

Etienne Lord

Published 3 years ago

Hello,

One thing you could check is if you have more details about the error message under File - Application Logs.
Also, if you launch RDM as Administrator, do you still have the error when closing your VPN? (Right-Click on RDM's icon -> Properties -> Compatibility -> Run this program as an Administrator)

Best Regards,

Etienne Lord