Resolved

SSH without prompt

avatar

Hello,

Is it possible to use SSH and RDP over SSH without prompting for Username for the SSH Host? i selected "Credentials=None", but still facing a prompt everytime.

All Comments (7)

avatar

Hello,

Thank you for contacting us on that matter!

Would it be possible for you to provide us with screenshots of your current configuration? I will need to see every section that does not use its default configuration.
These screenshots can be sent to me via private message.

Best regards,

James Lafleur

avatar

Hello,

i sent you the a screen recording attachment on or private message

avatar

Hello,

Thank you for this video. Unfortunately, I am not authorized to use your link.
I sent you a secure link via private message to send it back to us securely.

Best regards,

James Lafleur

avatar

Hello,

Do you get the same behaviour if you set the credentials from "None" to "Custom" and leave the credentials empty ?

Best regards,

avatar

Hello,

I tried this approach, and same result.

avatar

Hello,

Understood, in that case please allow me some time to see what can be done to stop this behaviour.

I will speak with our engineers and get back to you with news as soon as I have some.

Best regards,

avatar

Hello,

We recently made many improvements to the terminal in the SSH Shell session entry,

Could you update to the latest RDM version and let me know if this issue persists ?

Thank you !

Best regards,