RDM - New Windows Install - Can't sign in
I just setup Windows on a new hard drive as a fresh install. I installed RDM but when I try to sign in to get access to my backups it won't let me sign in, it just takes me to "Create a new account".
All Comments (3)
Hello,
Thank you for contacting us on that matter!
Could you please go under File -> Devolutions Account and make sure that the account found under the "Settings" section is valid?
Best regards,
James Lafleur
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Thanks for the quick response. No, it does not show my correct email. It automatically grabbed my last name from my new windows login which is the start of my devolutions account and I didn't notice a tiny portion missing. Thanks for making me look twice. I had even uninstalled and reinstalled again before replying to this post when I finally looked REALLY CLOSE and noticed it.
Hello,
You are more than welcome! I'm glad to see that it worked.
Do not hesitate to contact us again if you need further assistance.
Best regards,
James Lafleur