Copy and paste does not work properly in Samsung Dex

Hi,

What is your version number?

Best Regards,

2022.3.5.0 version
I tested with rdp and it seems that this is not limited to rdp.

When you say that it is not limited to RDP, are you talking about other session types like VNC, ARD or just from our application to other applications?

Best Regards,

I mean a protocol like vnc. This seems to be a compatibility issue between Dex and our application.

Does copy/paste work if you are not using Samsung Dex?

Best Regards,

It's normal when it's not Dex. This only happens if you run it on Dex. And on regular Android, clipboards can only be copied and pasted from the client to the host, not bidirectional.

Without Samsung Dex, it should also work from the host to the client on version 2023.1.0.21. We are currently investigating the copy/paste issues with Samsung Dex.

Are you saying that two-way copying and pasting is possible in the next version in normal Android situations? We hope that the copy and paste function of Dex will have good results.

Yes, two-way copying should be working in normal situations. We are currently working to try to find a solution for Samsung Dex.

Best Regards,

Hello,

Until we release a fix for the support of Samsung Dex, you can minimize then maximize RDM. This will refresh the clipboard.

Best regards,

I

I think it's working normally with the current updated version However, the one thing that is unique is that if you press the Copy Link button in the address bar on the Chrome application, it is normally entered into the rdm However, applications such as kiwi browsers cannot be pasted normally even if you copy the link. If you go into Modify Links and copy and paste the link, it will work fine. Is this a problem with kiwi browers?
Other clients can normally paste through the link copy button located in kiwi browsers.

Hello,

Thank you for your feedback. We'll look into whether there's anything we can do with Kiwi browser.

Best regards,

Hi,

I was not able to reproduce the issue with kiwi browser. Here is a video of my test. Did I do the same steps as you?

The video did not run in dex mode. The implementation method does not copy properly when you change the window to rdm through alttap, etc. after copying the character crest with the kiwi browser maximized.

I think the above method can be copied from time to time

I think the problem is solved in rdp
It's still the same on vnc.

Hello,

Thank you for the update, we will investigate with VNC.

Best regards,

Hello,

We have fixed the issue with the clipboard in VNC. It should be available in our upcoming release coming out by the end of June.

Best regards,