Exceptions when connecting to remote servers

Published 3 years ago

Hi,

I recently tried to run a portable instance of RDM to test for an issue I was having, and ever since then, when using my full install client I am getting the below exceptions when connecting to remote hosts:

I also sometimes get one somewhat related to camera redirection?

I have tried removing/reinstalling and repairing my install, as well as updating to the latest version.

Any suggestions on what the cause may be?

Cheers
James

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All Comments (2)

Richard Boisvert

Published 3 years ago

Hello James,

Silent errors are not intended to be displayed. To address this, please navigate to Help > Profiler in the application. Ensure that the Performance tab has its level set to 1, and the Debug tab has its level set to 0.

Regarding the RDP issue, please follow the instructions in this Knowledge Base article, and let us know if it resolves the problem: https://docs.devolutions.net/kb/remote-desktop-manager/troubleshooting-articles/rdp-issue-after-updating-2023/

Best regards,

Richard Boisvert

jamesedmonds

Published 3 years ago

Perfect, all sorted thank you Richard!

Regards
James