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Retrieve Master Key

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Retrieve Master Key

avatar
sthaller

Hello!

I have an XML Data source that i have lost the master key for.
Is there any way to retrieve the master key from the data source configuration? It is still set as master key for the backup files.

Thank you!

All Comments (1)

avatar
Samuel Dery

Hello,

Thank you for reaching out to us regarding this,

Unfortunately, there is no way for us to recover a lost Master key.

That being said, if you still have access to the entries perhaps you could migrate the data to a new data source? We have the following knowledge base article regarding this:
https://kb.devolutions.net/rdm_data_migration.html

Let me know,

Best regards,

Samuel Dery