Lost all my settings & servers after update

Hello Jimmy,

Thanks for contacting us on that matter.

Could you tell me what type of data source you are currently using?

Best regards,

Hello Patrick,

I think I am using Local Data Source, but I'm not sure we're talking about the same thing.
Basically, I had a list of RDM servers that weren't synced anywhere else than on my machine.

Let me know if you need anything else.

Kind regards,

Hello Jimmy,

Thanks for the quick reply.

By RDM server, do you mean that you have a Devolutions server as a data source?
Could you send a screenshot of File -> Data Sources?
Please make sure that you don't send any sensitive information with that screenshot.



Best regards,

Hello Jimmy,

Could you verify if the file connections.db is at %localappdata\devolutions\remotedesktopmanagerfree or at the %localappdata\devolutions\remotedesktopmanager?
If the case is that your connections.db is in the free folder, you could just move it to %localappdata\devolutions\remotedesktopmanager.

Best regards,

Hello Patrick

Thanks for your reply, that fixed my issue!

I can confirm that I was using Local Data Source, but I don't know how relevant this information still is..

Anyway, thanks for the quick fix!

Kind regards,