Bitwarden Unable to retrieve Bitwarden credentials

Hello

The engineering department were able to reproduce the issue on their side, a ticket is open for a fix.

Best Regards,

We have the same bug for about 3 days. We also opened a case at Bitwarden. Unfortunately without success. Also, with the help of the fiddler we could not find any abnormalities. The application log shows the following error: PasswordManagerAccess.Common.InternalErrorException: Server responded with an error: 'Traffic from your network looks unusual. Connect to a different network or try again later. [error code 2]'

It would be great if we could get a private fix at short notice

Hello,

RDM 2022.3.33 has just been released, and it contains the fix for the Bitwarden issue. Please let us know if you still have any issues after updating!

Download page: https://devolutions.net/remote-desktop-manager/home/downloadenterprise

Best regards,

Great it works! Many Thanks

Strange, we have the problem again this morning, although we have installed 2022.3.33.0

PasswordManagerAccess.Common.InternalErrorException: Server responded with an error: 'Traffic from your network looks unusual. Connect to a different network or try again later. [Error Code 2]'
bei PasswordManagerAccess.Bitwarden.Client.LoginCliApi(String clientId, String clientSecret, String deviceId, RestClient rest)
bei PasswordManagerAccess.Bitwarden.Client.OpenVaultCliApi(String clientId, String clientSecret, String password, String deviceId, String baseUrl, IRestTransport transport)
bei PasswordManagerAccess.Bitwarden.Vault.Open(ClientInfoCliApi clientInfo, String baseUrl)

Same here, as of this morning.

PasswordManagerAccess.Common.InternalErrorException: Server responded with an error: 'Traffic from your network looks unusual. Connect to a different network or try again later. [Error Code 2]'
at PasswordManagerAccess.Bitwarden.Client.LoginCliApi(String clientId, String clientSecret, String deviceId, RestClient rest)
at PasswordManagerAccess.Bitwarden.Client.OpenVaultCliApi(String clientId, String clientSecret, String password, String deviceId, String baseUrl, IRestTransport transport)
at PasswordManagerAccess.Bitwarden.Vault.Open(ClientInfoCliApi clientInfo, String baseUrl)
at Devolutions.RemoteDesktopManager.Managers.BitwardenManager.InitializeAPIKey(String clientId, String clientSecret, String password, String customUrl, Boolean isSilent)

We had the same issue (last week and today) and contacted Bitwarden Support, they resolved the issue on their end.

Hello,

The engineering team is currently working on fixing the issue.

bgsym - is the bitwarden working correctly on your end?

Best regards,

Hello,

The engineering team is currently working on fixing the issue.

bgsym - is the bitwarden working correctly on your end?

Best regards,

Yes, Bitwarden/Remote Desktop Manager connection is working correctly on my end, some of my colleagues still have the same issue though.

Hello,

The issue should now be fixed for Bitwarden, the issue was on their end.

Best regards,

Is it possible to get a private fix?

Hello,

We do not have a fix for now, it seems to work for some users and not for others, it is possible Bitwarden is making changes on their end. The engineer that handles the integration is not available this week, unfortunately.

Best regards,