Keeper credentials link constantly disconnecting.
I have been playing with using Keeper as the credential storage for remote desktop manager. The typical scenario is editing user settings and overriding the credential with a keeper stored credential.
What I have found is that after logging out and back into remote desktop manager, the keeper credential although set to override loses its linkage to the specific keeper credential. We have seen this occur multiple times. Is this a known issue or is there a process we should be following to make these stick?
All Comments (3)
Hello,
Thank you for reaching out to us regarding this,
I have a few questions which you can hopefully answer.
- Which version of RDM are you using?
- Which type of data source are you using?
Let me know,
Best regards,
Samuel Dery
Ver: 2022.3.31.0 64-bit
Azure SQL
Hello,
Thank you for your reply,
I see, that is indeed odd.
To clarify, you're simply configuring "User specific Settings" for your entry and using the "Linked (Vault)" option to point to your "Keeper" entry then using the "Select From List" option is that correct?
I'm also wondering if your colleagues are encountering the same behavior?
Let me know,
Best regards,
Samuel Dery